Thursday, May 31, 2012

Challenge Extension Rules

Searching the web for "extensions" returns a lot of FAQs on extensions... unfortunately most are for either hair extensions or Chrome extensions (shameless plug: we actually have our own Chrome extension for CloudSpokes - you should definitely check it out). Yet based on feedback from the community we're overdue in nailing down our own take on CloudSpokes extensions - as in - extensions for challenge timelines.

We have updated our FAQs (also posted below) with the official rules and policies around extending challenges. Feedback on the new policy is greatly appreciated so please add your comments to this blog post.

Here is new the FAQ. Please make sure to refer to our FAQs page where the most recent updates will be kept.



Can challenge deadlines be extended for more time?

We do not want to grant extensions unless there is a valid reason for an extension.  These include issues with the challenge, poorly estimated timelines and lack of interest from the community.  All extensions will be announced on the discussion board by the challenge sponsor.  If any registered member rejects the extension by posting to the discussion board within twelve hours of the sponsor message post, the challenge will not be extended.  Otherwise, the challenge sponsor may extend the challenge for a length of their choice.  If an extension is given and a member still submits by the original end date, additional feedback and/or compensation may be rewarded. If a member would like an extension request, please post the request to the discussion board.

5 comments:

  1. "If any registered member rejects the extension by posting to the discussion board within twelve hours of the sponsor message post, the challenge will not be extended." - What if the member who rejects the extension does not submit or submits a half-baked entry to keep others at bay and the extension isn't granted? That's a lose-lose situation for everyone - the Challenge organizer, the participants and obviously for whoever requested the extension if his entry isn't worth a prize.

    The whole purpose of extensions should be to ensure quality submissions which fulfill all challenge requirements.

    A case in point is "On the Go" Mobile Opportunity Products - very interesting challenge and perfectly doable but too little time to do it :(

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    Replies
    1. In the long term we may end up looking to see if people are blocking submissions but for right now we want to give members the benefit of the doubt. If we do not get any quality submissions we will repost the challenge if the sponsor would like to repost it.

      In the case of any challenge where the time is too little, please post as soon as possible. We are trying to avoid requests at the end of the submission period.

      Delete
  2. It is great to see the criteria to extend a deadline being listed here. +1 to being open about the reasons.

    I believe that what you have described is fair enough to everyone, including the person who has put in more time and who feels strongly to veto the extension.

    What I found missing in the above is "Is there a framework for anyone to ask for an extension? Or is this left to the Challenge Sponsor only for "issues with the challenge, poorly estimated timelines and lack of interest from the community" as mentioned?

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    Replies
    1. Anyone can request an extension. We set these as the baseline rules:

      These include issues with the challenge, poorly estimated timelines and lack of interest from the community

      Any member can request an extension but the challenge sponsor must approve it.

      Delete
  3. Love the new challenge extension rules one month in! Not everyone can "slog day and night" on a challenge, so it's great that members who give up personal time they could have spent with spouses or kids in order to submit on time are treated fairly and with respect. I never got extensions in university when I was young and now that I'm not so young I don't work for companies that beg customers or partners for extensions either. Otherwise, we eventually wouldn't have any customers. Great policy!

    ReplyDelete